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Cookie Policy for civil-o.com

Last updated: January 23, 2025


Introduction

This Cookie Policy explains how civil-o.com ("we," "us," or "our") uses cookies and similar technologies on our website. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and ePrivacy Directive.

When you visit our website, only essential cookies necessary for basic functionality will be placed. For all other cookies, we will ask for your explicit consent before they are deployed.


What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better website experience and allow certain features to function properly. Some cookies are placed by us (first-party cookies), while others are placed by our service providers (third-party cookies).


Types of Cookies We Use


Essential Cookies (Always Active)

These cookies are strictly necessary for the website to function properly and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Cookie NameProviderPurposeRetentionData Collected
cookie_policy_acceptedcivil-o.comStores your cookie consent preferences1 yearConsent status
LS_CSRF_TOKENsalesiq.zohopublic.euSecurity token to prevent cross-site request forgerySessionSecurity token

Analytics and Customization Cookies (Require Consent)

These cookies help us understand how visitors interact with our website through the collection of anonymous information. We use this data to improve our website's functionality and user experience.

Cookie NameProviderPurposeRetentionData Collected
zalb_f4e407ec5bcivil-o.comWebsite analytics and performance monitoring30 daysUsage patterns, page views
zalb_b3e783bb62salesiq.zohopublic.euAnalytics and user interaction tracking30 daysUser interactions
zalb_b090b64481webfonts.zoho.euAnalytics and website optimization30 daysPerformance metrics

Technical Functionality Cookies (Require Consent)

These cookies enable advanced functionality provided by our service providers.

Cookie Nameookie NameProviderPurposeRetentionData Collected
priorityMultiple domains*Service prioritization and load balancingSessionTechnical preferences


*Domains: www.civil-o.com, salesiq.zohopublic.eu, sites-stratus.zohostratus.eu


Legal Basis and Compliance


Legal Basis for Processing
  • Essential cookies: Legitimate interest/necessary for contract fulfillment
  • Analytics and functionality cookies: Consent (Article 6(1)(a) GDPR)


International Data Transfers

Some of our service providers may process your data outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions where applicable


Your Rights and Choices


Cookie Controls
  1. Initial Consent:
    • When you first visit our website, you'll see a cookie banner
    • You can accept or reject non-essential cookies
    • You can customize your preferences by category
  2. Managing Cookies Through Your Browser:
    • Chrome: Settings > Privacy and Security > Cookies and other site data
    • Firefox: Options > Privacy & Security > Cookies and Site Data
    • Safari: Preferences > Privacy > Cookies and website data
    • Edge: Settings > Cookies and site permissions
  3. Withdrawing Consent:
    • Click the "Cookie Settings" link in our website footer
    • Contact our Data Protection Officer
    • Note: Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal


Impact of Your Choices

  • Accepting all cookies: Optimal website functionality and personalized experience
  • Essential cookies only: Basic website functionality, some features may be limited
  • Rejecting all cookies: Website may not function properly


Your Data Protection Rights

You have the right to:

  • Withdraw consent at any time
  • Access your personal data
  • Request erasure of your data
  • Lodge a complaint with a supervisory authority


Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Material changes will be notified to you through a prominent notice on our website. The latest version will always be available at civil-o.com/cookie-policy.


Contact Us

For any questions about our use of cookies or your privacy rights:

Data Protection Officer Civil-O llc Email: dsvg@civil-o.com

You have the right to lodge a complaint with your local data protection authority if you have concerns about how we process your data.

Note: This policy should be read in conjunction with our Privacy Policy, which provides more information about how we process your personal data.